Frequently Asked Questions

Why does Pastimes use my phone number to create an account?

Pastimes is an app to meet others in person. We use your phone number to send a pin via text message that is used to verify a user's identity in order to create an account on Pastimes. We do NOT sell any of your information and will NEVER do such. User privacy and trust is very important to us, and we have designed our app to use as few permissive services as possible (only notifications). We may use 3rd party authentication services to do identity verification outside of phone number in the future.

How do I delete my Account?

Currently, there is no way to delete your account within the app or on the website. Please send an email to support@pastimes.io requesting to delete your account and someone will attend to such within 1-2 business days. You can contact support via the app by going to Your Profile→Settings(cog in upper right screen)→Contact Support

Is Pastimes available outside the US?

Pastimes is currently only available for download in the US only. We do plan to bring Pastimes to other countries in the near future.

I downloaded the app but Dark Mode is not working

Dark Mode does not work if "Increase Contrast" is toggled ON in your Accessibility and Display settings. Dark mode should work as long as you do not need the increased contrast and turn it off.

I downloaded the app but the text size is too big

Unfortunately, our app does not work properly if your text size is set to a larger size. We are working on making the app more accessible for larger text size preferences. You can change your text size in your phone's Display settings so that the app is usable.

How do I invite friends to an event who are not on the app?

You can share details about an event and the link to the Pastimes website (for them to download the iOS or Android app) via the external share icon (top right of screen) in the event details of an event (if the event is toggled as a shareable event).

Is Pastimes a dating app?

Pastimes is not a dating app. However, it is an app that leads to human connection. Pastimes is about finding others who share the same stoke to do your favorite activities. You may find a new friend, mentor or even a new date/relationship on Pastimes.

I don't see my favorite activity. How do I suggest a new Pastime?

Send us an email at support@pastimes.io with the activities you want to see on Pastimes and we will add to our list to consider.

Do you have guidelines for COVID and acceptable behavior?

Yes, our Community Guidelines can be found here.

Additionally, we have guidelines in place for COVID which you can view by tapping on the information bubble from any event. Upon creating an event, you can limit the group size so that you are recreating responsibly and social distancing.

There are not many many users near me? How can I get the word out?

If there are not many users near your local home base, you can always change your home base to another location. This could be helpful when traveling or moving to a new location. You can also expand the radius to connect with more users located further away.

Additionally, we have an Ambassador community you may be interested in joining to help us get the word out. Sign up to be an Ambassador here.

Please send an email to support@pastimes.io should you still have any questions after reading these.